General Questions:
Where are Mr. Chain products made?
Mr. Chain products are proudly manufactured in the United States – at our facility in Copemish, Michigan. Mr. Chain has been in business since 1960, continuing a long-standing commitment to American manufacturing.
Learn more about Mr. Chain by visiting our About Us page.
Are Mr. Chain products always in stock and ready to ship?
Mr. Chain keeps many of our most popular products and accessories in stock and ready to ship. Most orders are processed and shipped within 24–48 hours, Monday through Friday.
If an item is out of stock, our Customer Service team will notify you and provide an estimated restocking timeframe. You can then choose to wait for the item or select an alternative product.
Larger orders and custom requests may require additional processing time.
Do you ship outside the U.S.?
Yes! We ship internationally. To ensure your order is handled correctly, all orders outside the United States must be coordinated through our team.
Please contact us for assistance with international orders.
You can also email sales@mrchain.com or call Customer Service at 1-800-324-5861.
Do you ship to Canada?
Yes! Canada, too! We ship internationally, but again, all orders outside the United States must be discussed on a case-by-case basis to help ensure everything goes smoothly.
Please contact Mr. Chain for assistance with international orders.
You can also email sales@mrchain.com or call Customer Service at 1-800-324-5861.
What credit cards do you accept?
Mr. Chain accepts MasterCard, Visa, Discover, and American Express.
Can I return my order if I am not satisfied?
Items that are not custom cut or custom colored may be returned. A 40% restocking fee applies, and the customer is responsible for return shipping costs.
A Return Goods Authorization (RGA) must be obtained from Customer Service before any items are returned.
How can I contact Customer Service?
For questions or assistance, use the Contact Mr. Chain link at the bottom of our website.
You can also email customerservice@mrchain.com or call our Customer Service team at 1-800-324-5861.
Can I request a quote for a large order?
Absolutely! Larger orders and custom quotes are handled directly through our team. Contact us by email ( sales@mrchain.com) or call 1-800-324-5861 to get started.
How can I become a distributor of Mr. Chain products?
Interested in carrying Mr. Chain products? We're flattered! Fill out our Become a Distributor form, and a member of our team will be in touch!
Are Mr. Chain products recyclable?
Mr. Chain's Plastic Chain, Connecting Accessories, Plastic Stanchions, and Ground Poles are recyclable.
For more sustainable options, explore our collection of recyclable products or our EarthMade® products, which are entirely biodegradable.
Recyclability varies by product, so please check individual product specifications for details.
Product-Related Questions:
What is plastic chain used for?
Plastic chain is a versatile product that can be used in countless applications!
It is most commonly used to create visual barriers, mark restricted areas, guide foot traffic, and identify potential hazards. Common applications include crowd control, construction sites, warehouses, parking lots, manufacturing facilities, schools, and public spaces.
Mr. Chain offers Plastic Barrier Chain in a variety of colors and sizes to accommodate different applications and visibility needs.
Is plastic chain recyclable?
Not all plastic chain is recyclable, but Mr. Chain's plastic chain is! Our recyclable products also include Connecting Accessories, Plastic Stanchions, and Ground Poles.
Looking for additional options? Explore our full collection of recyclable products or our EarthMade® products, which are entirely biodegradable.
How are Mr. Chain's plastic chain sizes measured?
Plastic chain size is determined by measuring the length of each link from end to end, along the outside of the link.
How do I choose the right size of plastic chain?
The right plastic chain size depends on your application, desired visibility, and the type of attachment points you plan to use. At Mr. Chain, Plastic Barrier Chain sizes are measured by the overall outside length of a single link, from end to end.
Mr. Chain offers a variety of link sizes to suit different applications and visibility needs. When selecting your chain, consider the link size, overall length, and compatibility with your posts, connectors, and other accessories.
What color of plastic chain should I use for my application?
The best plastic chain color depends on your application, visibility requirements, and the message you want to communicate. Different colors can help identify restricted areas, distinguish hazards, organize spaces, or coordinate with existing safety equipment.
Mr. Chain offers 26 colors of Standard Plastic Chain, along with alternating color combinations and custom color options to meet your specific needs.
Learn more in our Color in Safety blog.
Are all chain colors the same price?
At Mr. Chain, Plastic Chain of the same link size and length is priced the same – regardless of color. However, be sure to check out our Discounted Products section for occasional deals and special pricing!
Can I buy plastic chain in a specific length?
Mr. Chain offers plastic chain in a variety of standard package lengths, including 25 feet, 50 feet, 100 feet, and 500 feet.
If you need a different length, we also offer custom-cut chain to meet your specific requirements.
Can plastic chain be made to a custom length?
Yes! Mr. Chain's Plastic Barrier Chain can be cut to the length needed for your application. Our team can cut chain to your specified length for a nominal fee of $0.50 per cut.
Custom-cut chain is considered a final sale and cannot be returned.
You can also watch our video on how to cut plastic chain or visit our Create a Custom Solution page to learn more about customizing chain to fit your needs.
What is the best way to create a barrier using plastic chain?
The best way to create a barrier with plastic chain is to connect the chain between secure posts, stanchions, delineators, or other suitable attachment points.
Choose a chain color and size that provides the visibility needed for your application, and space your posts appropriately to keep the chain supported.
Mr. Chain also offers a variety of connecting accessories to help create a barrier that fits your needs.
How do you hang or install plastic chain?
Plastic Barrier Chain can be installed by connecting it to posts, stanchions, delineators, hooks, or other compatible attachment points. Depending on your application, you may also use Connecting Links, S-Hooks, Master Links, or other accessories to secure the chain.
Explore our collection of Connecting Accessories to find the right option for your project.
Can plastic chain be used outdoors?
Yes! Mr. Chain's Plastic Barrier Chain can be used indoors and outdoors.
Our products are made with a UV inhibitor to help protect against prolonged exposure to sunlight and adverse weather conditions. This helps maintain durability and reduce the risk of becoming brittle over time.
How do I connect two lengths of plastic chain?
Mr. Chain's Master Links make it easy to connect two lengths of plastic chain! They're available in a variety of colors and sizes to match your chain.
How do you repair a broken link of plastic chain?
A broken section of plastic chain can often be repaired by replacing the damaged link or connecting the remaining chain with a compatible Master Link.
Mr. Chain offers Master Links in a variety of colors and sizes to help repair chain or connect separate sections.
How long does plastic chain last?
The lifespan of Plastic Barrier Chain depends on how and where it is used. Factors such as exposure to sunlight and weather, temperature, handling, and the demands of the application can affect its longevity.
Mr. Chain products contain a UV inhibitor to help protect against prolonged sun exposure and weathering. Regularly inspect your chain for cracks, damaged links, or other signs of wear, and replace any sections that are no longer suitable for their intended use.
Can plastic chain be reused?
Yes! Plastic Chain is designed to be a reusable option for barriers, crowd control, and other applications. It can be disconnected, moved, and reinstalled as your needs change.
Before reusing chain, inspect it for damaged links, excessive wear, or other signs that it may no longer be suitable for your application.
Does Mr. Chain sell steel chain with a plastic coating?
No. Mr. Chain does not currently offer steel chain with a plastic coating.
What is the difference between plastic chain and metal chain?
Plastic Barrier Chain is lightweight, easy to handle, and available in a variety of highly visible color options. It is commonly used for visual barriers, crowd control, marking restricted areas, and organizing spaces.
Metal chain is often used in applications that require greater strength, durability, or load-bearing capabilities. However, it can be susceptible to rust and corrosion when exposed to the elements and conducts electricity, making it less suitable for certain environments.
Mr. Chain’s plastic chain is designed for visual barriers and access control, not for lifting, securing heavy loads, or supporting weight. Always choose a chain that is appropriate for the specific requirements of your application.
Can plastic chain be connected to traffic cones, posts, or stanchions?
Yes! Mr. Chain's plastic chain can be used with compatible traffic cones, delineators, posts, and stanchions to create barriers and guide foot traffic.
The appropriate connection method depends on the equipment being used. Mr. Chain offers a variety of connecting accessories to help create a barrier that fits your application.
Explore our Stanchion Kits with Plastic Chain, Delineator Kits with Plastic Chain, and Traffic Cone and Chain Kits for convenient, ready-to-use barrier solutions.
How much plastic chain do I need for my project?
To determine how much plastic chain you need, measure the total distance you want to create a barrier across. Then, add approximately 6 inches between each post or attachment point to allow for chain drape. For multiple sections, add the measurements together to calculate the total chain length needed.
As a general guideline, space Plastic Stanchions and Delineators approximately 6-8 feet apart.
Can I request a sample of plastic chain?
Absolutely! Contact our Customer Service team, and we'll be happy to help with sample requests when possible.
Email customerservice@mrchain.com or call 1-800-324-5861.
Sample availability is subject to reasonable quantities and product limitations.
How should plastic chain be stored when not in use?
To help maintain the condition of your Plastic Barrier Chain, store it in a clean, dry location – away from excessive heat and prolonged direct sunlight. Keep chain organized to prevent tangling, and inspect it before storing and again before reinstalling it.
Proper storage can help extend the useful life of your chain.
How much does each stanchion weigh?
Stanchion weight varies by model and whether the base is filled:
- 2 Inch (Light Duty) Stanchion: 2 pounds empty, 4.2 pounds filled
- 2.5 Inch (Medium Duty) Stanchion: 3 pounds empty, 6.7 pounds filled
- 3 Inch (Heavy Duty) Stanchion: 4 pounds empty, 12 pounds filled
- X-Treme Duty Stanchion: 7 pounds empty, 25 pounds filled
How do I add weight to a stanchion base?
All Standard Plastic Stanchions can be filled with sand or pea gravel for added weight and stability.
How far apart should stanchions be spaced?
We recommend placing Plastic Stanchions 6–8 feet apart for optimal barrier coverage.
How do I attach plastic chain to plastic stanchions?
Mr. Chain's Plastic Stanchions include C-Hooks that make it easy to attach plastic chain and create an effective visual barrier.
Missing a C-Hook or need a replacement? We also sell stanchion components separately – available in the sizes and colors offered for our Standard Plastic Stanchions.
Are plastic stanchions recyclable?
Yes! Mr. Chain's Standard Plastic Stanchions are recyclable.
How do I attach plastic chain to a traffic cone?
We have a product just for that! Mr. Chain's Cone Chain Connector (C3™) makes it easy to attach plastic chain to a traffic cone. Connect multiple cones with chain to create a complete barrier.
Looking for an all-inclusive kit so you don't have to pick and choose? We have those, too! Mr. Chain offers Traffic Cone and Chain Kits that include everything you need to get started.
Are traffic cones recyclable?
Our traffic cones are not recyclable, but their bases are made from recycled materials! While not every product can be recycled, we keep sustainability in mind wherever we can.